Tuesday, June 19, 2007

Blogging to share information - united we stand

I came across an interesting use of a blog recently. In a manufacturing company whose culture resembles that of the CIA, one employee decided to set up a blog so that staff could communicate freely and anonymously - the blog rules allowed for anonymous commenting.

He - or she - put up a few posts, mentioning worrying experiences and concerns and invited comments / questions / post topics. The blog was publicised by simple A4 notices on the staff bulletin boards.

Some of the posts made for very interesting reading - people began sharing what their terms and conditions of employment were, how they had fared in performance appraisals, pay rises, hours worked, targets, pressures exerted upon them ...

A lot of the information that management had effectively Siloed began circulating freely and readers became aware that in many instances, they were not being told the truth, the whole truth and nothing but the truth.

Two immediate outcomes: First, there was a rapid exodus of middle managers, the majority of whom cited the poisonous culture and lack of integrity at senior management level as their reasons for leaving. Second, senior management had a very tough time when the annual appraisals rolled around.

People have complained of mushroom-farming and divide-and-conquer management strategies since the Ark. With this simple tool, one employee cut through the entire culture of secrecy and politicising.

What do you think? Good thing? Bad thing?

6 comments:

Anonymous said...

Overall, it will be a good thing. Bad practices and processes will be fixed faster and unfixable managers will be booted faster.

In some instances, people will use the anonymity of the Internet to slander and lie about people they just don't like. It's a dangerous pitfall and companies with questionable cultural health may be pushed over the edge by the free-for-all.

Rowan Manahan said...

It all sounds positively Darwinian! It's a good point though - the one thing any oppressive regime in history has sought to do is to control the means of communication and to isolate people from each other. Bye-bye to those days ...

robert edward cenek said...

The more open an organization the better. Hierarchy and rules are based to a great extent on how easily information flows.

Blogs will increase in use for these reasons, and for organizational-driven reasons - such as facilitating organizational change.

robert edward cenek
www.cenekreport.com
Uncommon Commentary on the World of Work

Craig said...

awesome thing

brilliant use of the tchnology

Alan Reid said...

Good thing.

Can you imagine how much easier all our lives would be without hidden agendas, closed meetings, need to know basis. Yes you would have a sorting out period where you would lose some friends and colleagues but eventually things would find a balance.

Ah Utopia!

Rowan Manahan said...

Robert - thanks for your excellent comment.

Craig - wouldn't it be just great?

Alan - Kids in the schoolyard just loooove having a secret. "I know something and you don't Nyah, nyah nyah!" It's faintly amusing in 7 year-olds; it's pathetic in 37 year-olds.

Yes, this is open to abuse, but it surely tips the knowledge scales back toward a balance going forward.